Preamble: MSA Manor and Maplewood House are residential care facilities in Abbotsford, British Columbia. The not-for-profit society was incorporated in 1969 with its first establishment, MSA Manor opened in 1973 and then Maplewood House in 1989.  A Board of Directors is elected from the membership of each of the two Societies.  There is a common administration framework and some shared services.

Vision: To be centres of excellence with a diverse range of services and modern facilities meeting the needs of seniors in our community.

Mission: We pursue excellence in meeting the unique needs of seniors in our care, one person at a time, while maintaining their dignity and quality of life.

Philosophy: We believe:

·    That our fundamental concern is a quest for excellence in the provision of resident care and senior services;

·   In respect for the dignity and worth of individuals, be they residents, clients, families, employees, volunteers, service providers and other stakeholders;

·   That individuals have the right to receive healthcare based on their unique needs and clinical diagnosis, regardless of creed, race, sex, sexual orientation, religion or economic status;

·    That it is the responsibility of all involved with the seniors in our care to make every effort to ensure they receive the best possible care, with the utmost skill and efficiency, and with the greatest of personal consideration and tenderness;

·   That the health of an individual is holistic which includes physical, intellectual, emotional, spiritual and social well-being;

·   That seniors in our care must be afforded personal privacy and informational confidentiality;

·   In evaluating the quality of care and services on an ongoing basis;

·   In the proper accountability and prudent expenditure of public funds;

·   That long-range planning is an integral part of the organization and necessary to accurately meet the needs of the community serviced;

·   That we should partner, promote and assist other health-related agency with similar objectives in furthering healthcare;

·   That the quality of healthcare is related to the improvement of services achieved through education and research;

·   In corporate citizenship and will take on social responsibilities through community and professional involvement and progressive employee engagement.